Frequently Ask Questions

The guide line is, you clean when stained and that’s up to you when you feel you cannot look at the stains any more. Some people have pets that may leave urine stains and walk in grit from outside. Some customers like to have the carpet freshened up for hygiene that lifts the inside atmosphere of the house, this may be an annual event.

A carpet cleaner will never take the lanoline out of a wool carpet. It takes large scouring machines in a factory to reduce the lanoline on a wool fibre to produce a carpet. Remember raw wool off a sheep is very greasy. If you have a nylon carpet with a stain preventer coating, this will help the carpet to be easier to clean. A good coating should stay on for five years. Some other carpet cleaning companies may use excessive chemical in the extraction with no preparation, this may lead to sticking residues drying on the carpet and pre-soiling taking place.

Some deep oil stains from milks, food fats and car grease needs careful extraction. We suspend the stain and rinse the residue with the appropriate solution without delivering the oils deeper into the backing. This will avoid oily stains from wicking up the fibres again when the carpet is dry. Our process of stain removal is very affective.

Dry cleaning is bonnet buffing and is more of a interim maintenance clean between steam cleans. Steam cleaning injects hot water and extracts and is commonly known as hot water extraction. Each one has its advantages but a good steam clean is the most thorough. Steam cleaning is our process and leaves the carpet almost dry before we leave the site.

With use very safe active surfactant solutions to suite the fibre natural to manmade fibres and always a power boost to give the finish that extra touch of a super clean carpet.

Some deep oil stains from milks, food fats and car grease needs careful extraction. We suspend the stain and rinse the residue with the appropriate solution without delivering the oils deeper into the backing. This will avoid oily stains from wicking up the fibres again when the carpet is dry. Our process of stain removal is very affective.

Dry cleaning is bonnet buffing and is more of a interim maintenance clean between steam cleans. Steam cleaning injects hot water and extracts and is commonly known as hot water extraction. Each one has its advantages but a good steam clean is the most thorough. Steam cleaning is our process and leaves the carpet almost dry before we leave the site.

With use very safe active surfactant solutions to suite the fibre natural to manmade fibres and always a power boost to give the finish that extra touch of a super clean carpet.